What we do

Services for those who live in the borough of Ealing

By appointment only: Advice and direction/referral where necessary

We help give advice in the following areas: housing, tenancy, debt, family, employment, Immigration, welfare & benefits, disability, consumer. Please ring to make an appointment.

Please bring all the relevant documents regarding your situation to your appointment. CONFIDENTIALITY POLICIES ARE ADHERED TO IN LINE WITH THE DATA PROTECTION LEGISLATION.


Advice Areas Covered

We can give advice in the following areas:



Unpaid bills, Individual Voluntary Arrangements, bailiffs, dealing with those you owe money to, agreeing repayment plans, personal budgets.



Matrimonial and divorce, separation, cohabiting, children and parental rights and responsibilities.



Landlord/tenant disputes, private rental agreements, rent arrears, repossession, eviction, notice, disrepair, temporary accommodation, local authority banding, homelessness.  Please note that we can give free initial advice to homeowners, but legal aid is not available for those who own a home, even if it's mortgaged.


Welfare and Benefits 

Refused claims, appeals, overpayments, qualifying for benefits, tribunals.



Contracts, disputes, disciplinaries, grievances, dismissals, maternity rights, discrimination, harassment, redundancy.


General advice

Problems with bills (ie disputed bills), consumer rights and contracts, buying/selling a home, wills & probate, dealing with authorities, education.



Illegally in the UK, applying for visas, and citizenship – note that we give ADVICE ONLY

  • Check this link for initial assistance and background information:
  • Please bring with you your passport/s and visa, and any forms and letters from the Home Office or Nationality Directorate.
  • Voluntary Returns programme


Disability Advice Service

This includes welfare benefits advice for disable people, their family and carers.


Service Details

Villiers House, Haven Green, London, Ealing, W5 2PA (directions displayed on map)
Ealing Equality Council
Service Type:
Advice and Advocacy
Primary Client Group:
Supporting People
Ealing residents
Registered Charity Number:

This page was last updated on 04 September 2017

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This page was last updated on 04 September 2017


Contact Details

Contact Name:
Ealing Equality Council
Villiers House, Haven Green, London, W13 9LA
020 8231 2575 / 020 8231 2574