StepChange - free and confidential debt advice and support


Step Change is a debt charity that provides free advice on problem debt, based on what's best for you. We work with clients to resolve the debt problems they face. We make no judgement on the causes of debt problems and work with clients in a sympathetic and supportive manner. We never charge for the advice we provide.


We have many more services that you can find on our website including an online debt advice tool that can use to get help right now.

Contact us

If you are calling us for the first time for debt advice our telephone number is 0800 138 1111.   It will save you time if you complete a Budget Form before your call.  A budget Form may be downloaded here; this page also lists telephone numbers for other services

You can email us here

Service Details

Step Change
Service Type:
Advice and Advocacy
Registered Charity Number:
Free service:

This page was last updated on 23 January 2019

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This page was last updated on 23 January 2019

Contact Details

Contact Name:
Free Adviceline
0800 138 1111