Financial Assessment Team (Hounslow Council)


Some care and support services delivered or arranged by the Council are provided free of charge. For example, support services for carers, statutory advocacy and advice and information. Other services such as care in your home or residential care, are either charged for in full or in part. The amount you pay will depend on how much you can afford.

To work out if you have to pay in full or contribute towards the cost of your care, a social worker will complete a financial assessment form with you at the same time you receive your assessment of need.

Autonomy online assessment

Alternatively, you can complete a financial assessment online, using Autonomy.

After completing the online assessment, you can submit the information securely and confidentially directly to the Financial Assessment Team or keep the assessment for your own information.

Whether you complete your financial assessment via a social worker face-to-face, over the telephone or online, the council’s Financial Assessment Team will conduct a financial assessment based on your income, savings and outgoings. You will then be notified of the contribution you need to pay towards your care package.

You do not have to complete a financial assessment but it is an essential step in receiving funding from the Council and care services will be charged for in full without one.

Contact us

For information and advice on financial assessment, contact the Financial Assessment Team on 020 3949 7737 or by email.

Useful links

A Guide to Adult Social Care in Hounslow

Autonomy - online Needs Assessment, Carer’s Needs Assessment and Financial Assessment

My Independence Team – advice and information, call 020 8583 3942 or email

A Guide to Self-Funding Adult Social Care and Support Services in Hounslow (PDF booklet)

A guide to choosing and paying for a care home (PDF booklet)

A guide to paying for non-residential adult social care (PDF booklet)

Service Details

Financial Assessment Team, London Borough of Hounslow, 3rd Floor, Hounslow House, 7 Bath Road, Hounslow, TW3 3EB (directions displayed on map)
London Borough Of Hounslow
Service Type:
Advice and Advocacy
  • Public sector

This page was last updated on 16 August 2019

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This page was last updated on 16 August 2019


Contact Details

Contact Name:
Financial Assessment Team
London Borough of Hounslow, Financial Assessment Team, 3rd Floor, Hounslow House, 7 Bath Road, Hounslow, TW3 3EB
020 3949 7737