Carers Direct Helpline (NHS Direct)


If you need help with your caring role and want to talk to someone about what options are available to you. The helpline is open from 8am to 9pm Monday to Friday, and from 11am to 4pm, at weekends. Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Email Carers Direct

Request a webchat

Visit the Carers Direct website

Language Line is telephone translation and interpreting service that has access to more than 170 languages. This three-way conferencing facility enables advisers to communicate through a trained interpreter. Text Relay and Typetalk are available for deafblind, hard of hearing and speech-impaired people who use a textphone can contact Visit the Carers Direct website for details on how to access Language Line, Text Relay and Typetalk.

Service Details

National Health Service
Service Type:
Website or Helpline
Services For:
  • Carers

This page was last updated on 20 August 2019

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This page was last updated on 20 August 2019

Contact Details

Contact Name:
The Manager
0300 123 1053