Autonomy- online Needs Assessment, Carer's Needs Assessment and Financial Assessment (Hounslow Council)


A Needs Assessment is the essential first step in receiving care and support from the council if  you are having difficulty with everyday living tasks because of age, illness or disability. An Assessment is needed if you require the council to provide care in your home or if you require financial funding for residential care. 

Carers are also entitled to a Carer’s Needs Assessment in their own right. A Carer's Needs Assessment is required for the Short Breaks Service or Carer's Emergency Card.

Online assessment

Hounslow residents now have the option to complete assessments safely and securely, online via Autonomy, the council’s self-assessment portal.

Using Autonomy you can:

  • complete and submit an assessment in as little as 10 minutes or (if you need more time) save your assessment for up 30 days before submission
  • find out if you are eligible for financial support with care costs and how much that contribution is likely to be
  • receive information on other sources of care and support in the borough

Access Autonomy

Full details on Autonomy, Needs Assessment and what will happen after you submit an assessment may be found here.

If you would prefer to complete and Assessment by telephone, you should contact the First Contact Team on 020 8583 3100 or by email. 


Service Details

London Borough Of Hounslow
Service Type:
Advice and Advocacy
Services For:
  • Carers
  • Older people
  • People with autism spectrum needs
  • People with dementia
  • People with learning disabilities
  • People with long-term conditions
  • People with mental health needs
  • People with physical disabilities
  • People with sensory disabilities

This page was last updated on 11 March 2019

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This page was last updated on 11 March 2019

Contact Details