Caring for children (Autonomy factsheet)

Caring for children (under 18 years) when you have a disability or a health issue can be challenging. There are services and sources of information that may be able to help:

Making time

Homecare agencies can provided staff to help with tasks such as housework or shopping, freeing up more family time. A list of agencies used by London Borough of Hounslow is available or you can search for Home Care services on CarePlace.


Another option to consider if you need support at home is to employ a Personal Assistant either as a self-funder (someone who pays for their own care) or as someone who receives Direct Payments from the Council. Also, you may not know that there are organisations that can arrange care and support volunteers.

Family Information Service and Directory

The Hounslow Family Information Service offers an information and signposting service on all aspects of family life for parents of children and young people aged 0-19 via the Family Services Directory. It has information on childcare, children’s centres, schools, leisure activities and family support services. Alternatively, you can email the Family information Service or call the Helpline on 020 8583 3470

Getting out and about as a family

The Rough Guide to Accessible Britain is a free online guide with over 200 ideas for days out.

Find out about the leisure and cultural activities available to you in Hounslow and activities that you can do with your children in the Borough.

Mumsnet and Netmums both offer information about ‘what’s on’ in Hounslow. They also host local forums where you can ask advice and share information.

DisabledGo is a website that lists accessibility information on thousands of shops, restaurants, transport hubs, community and leisure facilities and across the UK including Hounslow.



Other sources of support

Hounslow Toy Library lends parents of disabled children and their siblings, toys, books and DVDs in exchange for a small annual subscription. Staff can advise and signpost other resources in the Borough.

Family Lives offers information on a wide range of family related topics from pregnancy through to issues affecting teenagers.

Parent TV offers a range of free and non-judgemental advice videos on everything from postnatal depression, bedwetting and bullying to exam stress, skipping school and teenage pregnancy



Social Worker Support

Social Workers offer counselling and practical support to families under stress. The emphasis is on keeping families together and helping them to work through problems. To find out more, contact Children’s Services on 020 8583 3200/3400 (Out of hours emergency number 020 8583 2222) or email



The information above may be all that you need to find the help and support that you require. However, if you wish to continue with your Carer’s Assessment, please return to Autonomy and submit your assessment to the First Contact Team. You are entitled to have your needs assessed under The Care Act 2014.


If you are in crisis, at serious risk of harm or feel you cannot cope right now, please contact the First Contact Team directly.